RK Heritage Global Sdn Bhd

Last updated: 27 December 2025

At RK Heritage Global Sdn Bhd, we aim to ensure your orders are processed and delivered quickly and safely. This Shipping Policy outlines our delivery process, timelines, and related information.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Areas

We currently ship within Malaysia. For international shipping enquiries, please contact us before placing an order.

3. Delivery Time

Estimated delivery timelines are as follows:

  • West Malaysia: 2–5 business days

  • East Malaysia: 4–7 business days

Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping fees are calculated at checkout based on delivery location, package weight, and courier service. Any applicable charges will be clearly displayed before order confirmation.

5. Courier Partners

We work with reliable third-party courier services to ensure safe and timely delivery of your orders.

6. Order Tracking

Once your order is shipped, tracking details will be shared via email or WhatsApp (if provided).

7. Incorrect Address

Please ensure your delivery address is accurate. RK Heritage Global Sdn Bhd is not responsible for delays or losses caused by incorrect or incomplete addresses.

8. Delays & Issues

While we strive to meet delivery timelines, delays may occasionally occur. If your order is delayed or you face any delivery issues, please contact us and we will assist you promptly.

9. Contact Us

For shipping-related questions, please contact:

📞 03-7773 2297 | 016-250 2977
📧 rkheritageglobal@gmail.com